Exchange & Return
Return Policy*: With a copy of the original receipt or confirmation merchandise can be returned for a refund within 15 days of original purchase. After 15 days of the on-site purchase or delivery, merchandise must be unworn, unwashed, and in selling condition to receive a refund. After 30 days returns will not be accepted.
Exchange Policy**: With a copy of the original receipt or confirmation merchandise can be returned for a merchandise exchange for any reason within 15 days of original purchase. After 15 days of the on-site purchase or delivery, merchandise must be unworn and unwashed to receive a refund or merchandise exchange. During this time, exchanges will only be made if the item received was not the item ordered. After 30 days exchanges or returns will not be accepted.
*ROBO Mentality will not be responsible for the return shipping cost. If item returned does not meet the acceptable condition, then a refund/exchange will not be issued.
**For items that wish to be exchanged for reasons other than the delivery of an incorrect order, shipping costs will be added and charged to the customer.
Please contact us at ROBOMentality@gmail.com if you wish to exchange your order for a different size, color or style.
All returns & exchanges are to be sent to the following address:
3958 Legacy Drive
Stu. 106 - 323
Plano, TX 75023